ONLINE AND IN-STORE SERVICES

Discover a series of initiatives, available online and in Stone Island stores, designed to offer you a seamless and personalised shopping experience.

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ONLINE SERVICES

SHOP WITH US

Enjoy a personalised shopping experience with one of our Client Service Advisors who are happy to assist you and provide curated recommendations. You can then complete your purchase with a safe and secure direct payment link.

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IN-STORE SERVICES

01

CLICK AND RESERVE

If you see an item you like on stoneisland.com, our Client Advisors will set it aside at your nearest store so you can come in and try it on.

02

ORDER PICK UP

Arrange to have your Stone Island package delivered to your nearest store for you to collect at your convenience.

03

EXCHANGES AND RETURNS

Easily exchange or return an item in store by checking the Store Locator to see where this service is available, only in the country of purchase.

VISIT US

Find your nearest Stone Island store to discover the latest collections.

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AFTERCARE

Our experts provide guidance on how to care for your items and assistance with repair requests when necessary.

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ORDER MANAGEMENT

Track your purchases, request an exchange or return, and select your preferred delivery and payment methods.

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