ONLINE AND IN-STORE SERVICES
Discover a series of initiatives, available online and in Stone Island stores, designed to offer you a seamless and personalised shopping experience.
CONTACT US
ONLINE SERVICES
SHOP WITH US
Enjoy a personalised shopping experience with one of our Client Service Advisors who are happy to assist you and provide curated recommendations. You can then complete your purchase with a safe and secure direct payment link.
CONTACT USIN-STORE SERVICES
01
CLICK AND RESERVE
If you see an item you like on stoneisland.com, our Client Advisors will set it aside at your nearest store so you can come in and try it on.
02
ORDER PICK UP
Arrange to have your Stone Island package delivered to your nearest store for you to collect at your convenience.
03
EXCHANGES AND RETURNS
Easily exchange or return an item in store by checking the Store Locator to see where this service is available, only in the country of purchase.
VISIT US
Find your nearest Stone Island store to discover the latest collections.
related FAQs
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If you wish to book a direct appointment with one of our stores, refer to our store Locator to get in touch with them.
Our Client Advisors will be glad to guide you through a personalized selection of items hand-picked for you.
Once in the store, should the item of your choice not be available, our staff can also assist you with an online purchase.
AFTERCARE
Our experts provide guidance on how to care for your items and assistance with repair requests when necessary.
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ORDER MANAGEMENT
Track your purchases, request an exchange or return, and select your preferred delivery and payment methods.
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