Packaging
Discover more about our packaging.
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Stone Island Packaging
STONE ISLAND STANDARD PACKAGING
Reduced number of layers of packaging with products placed in light packaging.
Discover the technical details:
- The outer box is made of 100% recycled paper to be reused in the event of a return.
- The paper sleeve is made with paper from responsibly managed forests and contains at least 40% recycled PCW (Post-Consumer Waste) recycled materials.
- Garment covers or garment bags are in R-PET made from 100% PCW (Post-Consumer Waste) recycled materials
- The hangers included with the outerwear are made from Post-Consumer Waste recycled plastic.
- We provide last mile delivery through "UPS® carbon neutral shipping".
STONE ISLAND GIFT PACKAGING
Products are presented in a reusable Stone Island box with a black ribbon featuring the Compass logo.
Discover the technical details:
- The outer box is made of 100% recycled paper to be reused in the event of a return.
- The gift box is made of paper from responsibly managed forests, of which over 40% comes from recycled sources. The ribbon is in R-PET made from 100% PCW (Post-Consumer Waste) recycled materials.
- Garment covers or garment bags are in R-PET made from 100% PCW (Post-Consumer Waste) recycled materials.
- The hangers included with the outerwear are made from Post-Consumer Waste recycled plastic.
- We provide last mile delivery through "UPS® carbon neutral shipping".
related FAQs
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If you need advice or assistance, simply contact our Client Service to get started.
When checking out, you can choose to receive a direct payment link via email, allowing you to pay safely with one click. -
Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the Client Services area.
Registered clients will also find all available updates in their My Stone Island account. We will update you in real-time through the Order Confirmation email, and the Order Update email. -
As soon as you confirm your purchase online, we start preparing the order to ensure timely delivery.
Standard items can only be cancelled before the parcel is ready to be shipped.
Should you wish to cancel any item in your order, contact our Client Service and we will be happy to check if the cancellation is still possible.
In case the order cancellation is no longer feasible, you can return or exchange standard items.
Should you need further information, please consult our Return Policy and T&C of Sale.
ONLINE AND IN-STORE SERVICES
Discover our offering of initiatives tailored to ensure a seamless and personalised shopping experience.
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Track your purchases, request an exchange or return, and select your preferred delivery and payment methods.
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